Payment Policy
Effective Date: October 4, 2026
At Sailorine, we want your checkout experience to be simple, transparent, and secure.
1. Accepted Payment Methods
We accept the following payment methods:
Shop Pay
Shop Pay Installments (orders of $35 or more)
Apple Pay
Google Pay
PayPal
Venmo
Visa
Mastercard
American Express
Discover
Diners Club
Elo
JCB
UnionPay
The options available to you are shown at checkout before you confirm your order.
2. Payment Security
Your checkout is encrypted and processed through Shopify Payments, which complies with PCI-DSS standards. We do not store full payment card details on our servers. All transactions are protected by SSL/TLS encryption.
3. Pricing & Transparency
All prices are listed in US Dollars (USD). The total cost of your order — including product price and applicable sales tax — is displayed at checkout before you confirm your purchase. There are no hidden fees or surprise charges.
4. Order Confirmation
After a successful payment, you will receive an order confirmation email. If you do not receive this email within a few minutes, please check your spam or junk folder. If you still cannot find it, contact us at support@sailorine.com.
5. Payment Issues
If your payment is declined, please try the following:
Verify that your billing information is entered correctly.
Ensure sufficient funds are available on your card.
Check for any restrictions set by your bank or card issuer.
Try an alternative payment method.
If the issue persists, contact your bank or reach out to us for assistance.
6. Contact Us
For billing questions or payment concerns, contact us:
Email: support@sailorine.com
Phone: (214) 289-4951
Hours: Monday-Friday, 9:00 AM - 6:00 PM CT